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Terms and Conditions

1.0 Terms of Use

Effective Date: March 2026

Welcome to Consumepreneur.

By accessing or using our website, platform, services, features, content, or any related tools, you agree to be bound by these Terms of Use. Please read them carefully before using our website or services.

If you do not agree with these Terms, please discontinue the use of our website and services.

1. About Consumepreneur

Consumepreneur is a digital platform that connects users, members, brand partners, product owners, merchants, and customers through an online ecosystem.

Our platform may provide access to product information, membership features, brand listings, community features, business tools, promotional activities, and other related services from time to time.

2. Use of Our Website

You agree to use this website and our services only for lawful and proper purposes.

You must not:

  • misuse, damage, disrupt, or interfere with the website;
  • attempt to access restricted areas without permission;
  • provide false, inaccurate, or misleading information;
  • impersonate another person or organisation;
  • upload harmful files, viruses, spam, or malicious content;
  • use the website for fraudulent, illegal, or unauthorised activities;
  • copy, reproduce, or misuse our website content without permission.
We reserve the right to restrict, suspend, or terminate access if we believe there has been misuse of the website or breach of these Terms.

3. Account Registration

Some features of Consumepreneur may require you to register an account.

You are responsible for ensuring that the information you provide is accurate, complete, and up to date.

You are also responsible for keeping your login details confidential. Any activity carried out under your account may be treated as your own activity.

If you believe your account has been accessed without permission, please notify us immediately.

4. Membership and Platform Features

Consumepreneur may offer membership levels, partner features, brand features, rewards, commissions, wallet functions, promotional campaigns, or other benefits.

The availability, eligibility, rules, and benefits of these features may vary and may be updated from time to time.

We reserve the right to review, revise, suspend, or withdraw any membership benefit, platform feature, reward, commission, campaign, or access if necessary, including in cases of system error, misuse, fraud, cancelled transactions, refunded transactions, or breach of these Terms.

5. Products and Brand Listings

Products, services, or brand information displayed on Consumepreneur may be provided by third-party brand owners, merchants, suppliers, or partners.

While we aim to keep information accurate and updated, we do not guarantee that all product descriptions, images, pricing, availability, promotions, or brand information will always be complete, accurate, current, or error-free.

Product purchases, fulfilment, returns, refunds, warranties, and after-sales support may be subject to the relevant brand owner’s or merchant’s terms and policies.

6. Payments and Transactions

Where payment or transaction features are available, you agree to provide accurate payment, billing, and transaction information.

Payments may be processed through third-party payment gateways, banks, e-wallet providers, or other service providers.

Consumepreneur is not responsible for delays, errors, interruptions, failed payments, or issues caused by third-party payment providers, banks, internet service providers, or external systems.

We reserve the right to cancel, reject, review, or hold any transaction if we suspect fraud, system error, pricing error, unauthorised activity, or breach of these Terms.

7. User Content

You may be allowed to submit reviews, comments, feedback, images, product information, business information, or other content on the website.

By submitting content, you confirm that the content is accurate, lawful, and does not infringe the rights of others.

You agree not to submit content that is false, offensive, defamatory, harmful, illegal, misleading, or inappropriate.

We may review, edit, remove, or reject any content at our discretion.

8. Intellectual Property

All content, design, graphics, logos, trademarks, text, images, software, systems, features, and materials on the Consumepreneur website are owned, licensed, or controlled by Consumepreneur or its respective owners.

You may not copy, reproduce, modify, distribute, sell, exploit, or use any part of the website or its content without prior written permission.

9. Privacy

Your use of our website and services may involve the collection and use of personal data.

Please refer to our Privacy Policy for details on how we collect, use, store, and protect your personal information.

By using our website, you agree to our handling of personal data in accordance with our Privacy Policy and applicable laws.

10. Website Availability

We aim to keep our website and services available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may update, modify, suspend, or discontinue any part of the website or services at any time without prior notice.

We shall not be liable for any loss or inconvenience caused by website downtime, maintenance, system errors, technical issues, or third-party service disruptions.

11. Limitation of Liability

To the fullest extent permitted by law, Consumepreneur shall not be liable for any indirect, incidental, special, consequential, or economic loss arising from your use of, or inability to use, the website or services.

The website and services are provided on an “as is” and “as available” basis.

We do not guarantee any specific result, income, reward, business outcome, product outcome, or benefit from using the platform.

12. Suspension or Termination

We may suspend, restrict, or terminate your access to the website or services if:

  • you breach these Terms;
  • you misuse the website or platform features;
  • we suspect fraud, illegal activity, or unauthorised access;
  • you provide false or misleading information;
  • your activity causes harm to Consumepreneur, other users, brand owners, or third parties;
  • we are required to do so by law, regulation, or authority.
13. Changes to These Terms

We may update or revise these Terms of Use from time to time.

Any changes will be posted on this page or communicated through appropriate channels.

Your continued use of the website after the updated Terms are posted means that you accept the revised Terms.

14. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website or services shall be resolved in accordance with applicable Malaysian laws.


2.0 Terms & Conditions of Sale

Effective Date: March 2026

Welcome to Consumepreneur.

These Terms & Conditions of Sale apply to purchases made through the Consumepreneur website, platform, or any related services. By placing an order, you agree to be bound by these Terms & Conditions of Sale.

Please read them carefully before making a purchase.


1. General

Consumepreneur provides a digital platform where customers may browse, purchase, or access products, services, brand offerings, promotional items, packages, or other listed items from time to time.

Products or services listed on the platform may be offered by Consumepreneur, brand owners, merchants, suppliers, partners, or other approved third parties.

By placing an order, you confirm that the information you provide is accurate, complete, and up to date.

2. Product Information

We aim to ensure that product descriptions, images, prices, availability, promotions, and other information displayed on the platform are accurate and updated.

However, we do not guarantee that all information will always be complete, accurate, current, or free from error.

Product images are for illustration purposes and may differ slightly from the actual product due to packaging updates, screen display differences, lighting, or other factors.

We reserve the right to correct any error, inaccuracy, or omission at any time without prior notice.


3. Orders

You may place an order by completing the checkout process on the platform.

All orders are subject to acceptance, product availability, payment confirmation, and any applicable verification.

We reserve the right to accept, reject, cancel, review, or hold any order at our discretion, including but not limited to cases where:

  • the product is unavailable;
  • the price or product information is incorrect;
  • payment is unsuccessful or incomplete;
  • fraud, misuse, or unauthorised activity is suspected;
  • the order appears abnormal or suspicious;
  • required verification is not completed;
  • there is a breach of these Terms.
An order is only confirmed once it has been accepted and processed through the platform.

4. Pricing

Product prices are displayed on the platform and may be updated from time to time.

Prices may vary depending on product type, brand owner, membership status, promotional campaign, stock availability, delivery area, applicable taxes, or other relevant factors.

Unless stated otherwise, prices are displayed in Malaysian Ringgit (RM).

We reserve the right to amend prices, correct pricing errors, withdraw promotions, or cancel orders affected by incorrect pricing.

5. Payment

Payment must be made using the payment methods made available on the platform.

Available payment methods may include online banking, credit card, debit card, e-wallet, payment gateway, bank transfer, or any other method supported from time to time.

Payments may be processed by third-party payment providers. Your use of such payment services may be subject to their respective terms and conditions.

Consumepreneur shall not be responsible for delays, errors, failed payments, bank issues, payment gateway disruptions, or third-party service interruptions beyond our control.

An order may not be processed until payment has been successfully received or verified.

6. Promotions, Vouchers and Discounts

From time to time, Consumepreneur or participating brands may offer promotions, vouchers, rebates, discounts, rewards, or campaign prices.

Such offers may be subject to additional terms, including validity period, eligibility, usage limits, product restrictions, minimum spend, or availability.

We reserve the right to amend, suspend, reject, cancel, or withdraw any promotion, voucher, rebate, discount, or reward if there is misuse, fraud, system error, or breach of the applicable terms.

7. Delivery and Fulfilment

Delivery or fulfilment of products may be handled by Consumepreneur, brand owners, merchants, suppliers, logistics providers, or other third-party service providers.

Delivery timelines shown on the platform are estimates only and may vary due to product availability, payment confirmation, logistics arrangements, location, public holidays, weather, customs clearance, operational delays, or other circumstances beyond our control.

You are responsible for providing accurate delivery details. We shall not be responsible for failed or delayed delivery caused by incorrect, incomplete, or outdated information provided by you.

Additional delivery charges may apply and will be shown before checkout where applicable.

8. Returns, Refunds and Exchanges

Returns, refunds, exchanges, or replacements are subject to the applicable return policy, product type, brand owner policy, condition of the item, and applicable laws.

A return, refund, exchange, or replacement request may be considered if:

  • the product is defective or damaged upon receipt;
  • the wrong product was delivered;
  • the product is materially different from the description;
  • the order was not fulfilled;
  • the request meets the applicable return or refund requirements.
Certain items may not be eligible for return, refund, or exchange, including but not limited to:

  • perishable goods;
  • opened or used products;
  • hygiene-sensitive items;
  • personalised or customised items;
  • digital products;
  • event tickets;
  • clearance or promotional items;
  • items marked as non-returnable.
All refund requests are subject to review and approval.

Approved refunds may be processed through the original payment method or any other method determined by Consumepreneur. Refund processing time may vary depending on the payment provider, bank, or third-party service provider.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us or the relevant brand owner within a reasonable time after receiving the item.

You may be required to provide supporting information such as order number, photographs, videos, product packaging, delivery note, or other relevant details.

Failure to provide the required information may affect the processing of your request.

10. Cancellation

You may request to cancel an order before it has been processed, packed, shipped, fulfilled, or completed.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, the order may be subject to the applicable return or refund policy.

Consumepreneur reserves the right to cancel any order due to product unavailability, pricing error, payment issue, suspected fraud, system error, operational issue, or breach of these Terms.

11. Product Warranty

Where applicable, products may be covered by warranties provided by the relevant brand owner, manufacturer, supplier, or merchant.

Warranty terms may vary depending on the product and the relevant provider.

Consumepreneur does not provide any warranty unless expressly stated. Warranty claims may be subject to inspection, approval, supporting documents, and the applicable warranty terms.

12. Risk and Ownership

Risk in the product may pass to you upon delivery or receipt of the product.

Ownership of the product shall only pass to you once full payment has been received and confirmed.

If a product is delivered due to system error, payment failure, refund processing, or other irregular circumstances, we reserve the right to request return of the product or take appropriate action.

13. Limitation of Liability

To the fullest extent permitted by law, Consumepreneur shall not be liable for any indirect, incidental, special, consequential, or economic loss arising from any purchase, order, delivery, product use, delay, cancellation, return, refund, or transaction issue.

Our maximum liability, where applicable, shall be limited to the amount paid by you for the relevant product or order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. Third-Party Brands and Service Providers

Some products, services, listings, fulfilment, payment processing, delivery, warranties, or after-sales support may be provided by third-party brand owners, merchants, suppliers, logistics providers, or payment partners.

Consumepreneur may facilitate the transaction through the platform, but we are not responsible for third-party acts, omissions, delays, representations, product claims, fulfilment issues, or service interruptions beyond our reasonable control.

15. Force Majeure

We shall not be liable for any delay, failure, or interruption caused by events beyond our reasonable control, including but not limited to natural disasters, fire, flood, epidemic, pandemic, government action, war, labour dispute, power failure, internet disruption, logistics disruption, system outage, supplier delay, or third-party service failure.

16. Changes to These Terms

We may update or revise these Terms & Conditions of Sale from time to time.
 
Any changes will be posted on this page or communicated through appropriate channels.
Your continued purchase or use of the platform after the updated Terms are posted means that you accept the revised Terms.

17. Governing Law

These Terms & Conditions of Sale shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute arising from or relating to these Terms, purchases, products, transactions, or services shall be resolved in accordance with applicable Malaysian laws.


 
 
3.0 Privacy Policy

Effective Date: March 2026

Welcome to Consumepreneur.

This Privacy Policy explains how Consumepreneur collects, uses, stores, protects, and discloses your personal information when you access our website, use our platform, create an account, make a purchase, participate in our membership features, or interact with our services.

By using our website or services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.


1. Information We Collect

We may collect personal information that you provide to us directly or that is collected when you use our website or services.

This may include:

  • name;
  • phone number;
  • email address;
  • billing address;
  • delivery address;
  • account login details;
  • payment and transaction information;
  • order history;
  • membership information;
  • referral or reward-related information;
  • communication records;
  • feedback, reviews, or enquiries;
  • device information;
  • IP address;
  • browser type;
  • website usage data;
  • any other information required for us to provide our services.
If you are a brand owner, merchant, partner, or business user, we may also collect business-related information such as company name, business registration details, contact person details, product information, and payment details.

2. How We Collect Information

We may collect information when you:

  • visit our website;
  • register an account;
  • place an order;
  • make payment;
  • join a membership programme;
  • participate in promotions or campaigns;
  • contact our customer support;
  • submit forms, reviews, or enquiries;
  • interact with our platform features;
  • communicate with us through email, phone, WhatsApp, social media, or other channels.
We may also receive information from third-party service providers, payment providers, logistics partners, brand owners, merchants, or business partners where necessary to provide our services.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • to create and manage your account;
  • to process orders, payments, deliveries, returns, refunds, and exchanges;
  • to provide customer support;
  • to verify your identity or account information;
  • to manage membership features, rewards, rebates, commissions, or wallet-related functions;
  • to communicate with you about orders, account updates, promotions, campaigns, or service notices;
  • to improve our website, platform, services, and user experience;
  • to manage brand owner, merchant, or partner relationships;
  • to detect, prevent, and investigate fraud, misuse, security issues, or unauthorised activity;
  • to comply with legal, regulatory, tax, accounting, or reporting obligations;
  • to enforce our Terms of Use, Terms & Conditions of Sale, or other platform policies;
  • to carry out internal business, administrative, analytics, and operational purposes.
4. Payment and Transaction Information

When you make a payment through our platform, your payment may be processed by third-party payment gateways, banks, e-wallet providers, or other payment service providers.

We do not normally store full credit card or debit card details unless required and permitted by applicable law or handled securely by authorised payment providers.

Payment-related information may be used to:

  • process transactions;
  • verify payments;
  • issue refunds;
  • detect fraud or suspicious activity;
  • comply with payment, tax, accounting, or legal requirements.
Your use of third-party payment services may also be subject to the privacy policies and terms of those providers.

5. Sharing of Information

We may share your personal information with third parties where necessary to operate our website and provide our services.

These parties may include:

  • brand owners, merchants, suppliers, or business partners;
  • payment gateways, banks, e-wallet providers, or financial service providers;
  • logistics, delivery, or fulfilment partners;
  • technology service providers;
  • customer support service providers;
  • marketing and communication service providers;
  • professional advisers, auditors, consultants, or legal advisers;
  • government authorities, regulators, enforcement agencies, or courts where required by law;
  • any party involved in a merger, acquisition, restructuring, business transfer, or corporate exercise.
We will only share information where necessary for legitimate business, operational, legal, or service-related purposes.

6. Marketing Communications

We may use your contact information to send you updates, promotions, campaigns, product information, brand announcements, platform news, or other marketing communications.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided or by contacting us.

Even if you opt out of marketing messages, we may still send you important service-related messages, including order updates, payment confirmations, account notices, security alerts, or legal notices.

7. Cookies and Tracking Technologies

Our website may use cookies, tracking tools, analytics tools, or similar technologies to improve website performance, understand user behaviour, remember preferences, and provide a better user experience.

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

8. Protection of Personal Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.

These measures may include administrative, technical, and physical safeguards.

However, no method of transmission over the internet or electronic storage is completely secure. While we aim to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your account login details confidential and for notifying us immediately if you suspect unauthorised access to your account.

9. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including business, operational, legal, accounting, tax, regulatory, fraud prevention, and dispute resolution purposes.

When your personal information is no longer required, we may securely delete, anonymise, or restrict access to it in accordance with applicable laws and internal policies.

10. Cross-Border Transfer

Where necessary, your personal information may be transferred, stored, or processed outside Malaysia by our service providers, technology partners, payment providers, or business partners.

When this happens, we will take reasonable steps to ensure that your personal information continues to receive appropriate protection in accordance with applicable laws.

11. Your Rights

Subject to applicable laws, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate or incomplete information;
  • withdraw consent for certain uses of your information;
  • request limitation of processing where applicable;
  • request deletion of your information where permitted by law;
  • opt out of marketing communications.
To exercise your rights, please contact us using the details provided below.

We may request verification of your identity before processing your request.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, brand owner pages, social media pages, or external services.

This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to read the privacy policies of any third-party websites or services you access.

13. Children’s Privacy

Our services are intended for users who are 18 years old and above.

If you are below 18 years old, you must obtain consent from your parent or legal guardian before using our website or services.

We do not knowingly collect personal information from children without appropriate consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page or communicated through appropriate channels.

Your continued use of our website or services after the updated Privacy Policy is posted means that you acknowledge and accept the updated policy.


Contact Us

If you have any questions, requests, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us at:

Email: weitizen@gmail.com
Company: Weitizen Sdn Bhd
Address: Aurora Sovo, Bukit Jalil, Kuala Lumpur